Frequently Asked Questions

Do you offer free shipping?

Yes. NorthBoat Marine offers free shipping on every order with no minimum purchase required.

How do I know if a part fits my engine?

Check the OEM part number, engine brand, model, horsepower, year range, dimensions, and product photos. If you are not sure, contact us before ordering and include your OEM part number and engine details.

Are your products OEM parts?

Unless a product page specifically states otherwise, NorthBoat Marine products are aftermarket replacement parts. OEM part numbers may be listed for cross-reference and compatibility checking.

Which brands do your parts commonly fit?

Our catalog includes parts for many common marine applications, including Mercury, MerCruiser, Yamaha, Johnson, Evinrude, OMC, Honda, Suzuki, Volvo Penta, Yanmar, Tohatsu, and Nissan applications. Always check the specific product page before ordering.

What is your return window?

Return or exchange requests must be made within 7 days of delivery.

What condition must returned items be in?

Returned items must be unused, complete, undamaged, and in resellable condition. Installed, used, altered, damaged, or incomplete items may not qualify for a refund.

Who pays for return shipping?

Customers are responsible for return shipping costs.

Is there a restocking fee?

Yes. Approved refunds are subject to a 20% restocking fee.

What should I send when asking for help?

Please send your order number if you already purchased, or your OEM part number, engine brand, model, year, horsepower, and photos if you need fitment help before purchase.